Environmental Policy
Design 360 is a manufacture of commercial lighting products and supplier of lighting solutions. We offer our customers a superior customer experience by creating value through state of the art product development, high quality production, reliable deliveries and comprehensive customer services.
We aim for long-lasting solutions, that enable our customers to operate sustainably, both economically and the environmentally.
Our operational policy is based on the following:
INNOVATION – We design and develop both standard products and special products depending on customer and production requirements.
PEOPLE – Our highly motivated and professional personnel are the cornerstone of our quality policy. We are committed to the continuous welfare, respect and development of our employees and rigorously follow all occupational health and safety regulations.
PRODUCTION – Our in-house productions and carefully selected production partners produce our products to the highest quality standards while enabling efficiency and flexibility.
SUPPLY – We provide on-time deliveries to the right location, securing short delivery lead times through efficient warehousing and logistics.
CUSTOMER SERVICE – We are dedicated to provide the best possible customer service in all areas of our business activities by respecting and valuing individuals and aiming to the same targets.
DEVELOPMENT – Design 360 aims is to fulfill and even exceed customer requirements and expectations. To achieve this, we continuously seek for improvement possibilities through internal audits and by listening and asking questions to help us learn how to do even better.
CUSTOMER SATISFACTION – We strive to continuously improve customer satisfaction by developing of our products, operations, and know-how. To achieve this, we continuously maintain and develop our quality management system which complies with ISO 9001:2015 requirements. Design 360 products represent the cutting edge of what is available in the industry and are always designed to be safe to use.
ENVIRONMENT – Design 360 products complement environmentally friendly values helping to improve the energy efficiency of LED lighting even further. We aim to follow sustainable development principles in all our activities to reduce any negative environmental impact caused by the company´s operations. Our environmental management system complies with ISO14001:2015 requirements.
Design 360 is committed following all applicable environmental, safety, quality and business-related laws and regulations.
OUR CONTACT INFORMATION
Please contact us with any questions or comments about this policy or our practices:
Email: marketing@design-360.co.uk
Post: Unit 5, Home Farm Workshops, Mildenhall, Wiltshire, SN8 2LR, England
Last updated: 7th April 2026